Privacy Policy

At Mizu Spa Village, we value your privacy and are committed to handling your personal information responsibly and securely. This Privacy Policy explains what information we collect, how it may be used, and the steps we take to help protect your information.

Information We Collect

1. Personal Information

When you make a booking, use our services, or communicate with us, we may collect personal details such as your name, email address, phone number, postal address, and payment information.

2. Cookies

Our website may use cookies to improve your browsing experience and understand visitor preferences. You may disable cookies through your browser settings; however, doing so may affect the availability or functionality of certain website features.

How We Use Your Information

1. Providing Our Services

Your personal information may be used to process and manage bookings, provide requested services, and communicate with you regarding appointments, promotions, and special offers.

2. Improving Our Services

We may use collected information to understand trends, evaluate the performance of our marketing activities, and improve our website and services.

3. Marketing Communications

With your consent, we may send promotional emails or newsletters regarding our services, events, or special offers. You may unsubscribe from these communications at any time by following the unsubscribe instructions included in the email.

Information Sharing and Disclosure

1. Third-Party Service Providers

We do not share your personal information with third-party service providers.

2. Legal Requirements

We may disclose personal information when required by law or when responding to valid requests from public authorities.

3. Booking Information

We do not sell, share, or misuse customer personal information. Information collected for bookings is used only for the purpose of confirming and managing appointments.

Data Security

We take reasonable measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage can be guaranteed to be completely secure, and therefore absolute security cannot be assured.

Your Privacy Choices

You have the right to request access to, update, or delete the personal information we hold about you. You may also choose not to provide certain information, although this may limit your ability to use specific features of our website or services.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided us with personal information, they may contact us so that appropriate action can be taken.

Changes to This Privacy Policy

Mizu Spa Village may update or revise this Privacy Policy from time to time. Any changes will be published on this page, and the date of the latest update will be revised accordingly. We encourage visitors to review this Privacy Policy periodically to stay informed about any changes.

If you have any questions or concerns regarding this Privacy Policy or the way we handle personal information, please contact us.

Thank you for choosing Mizu Spa Village. We appreciate your trust and respect your privacy.